It’s Your Fault Now! (even though it’s mine)

Posted: December 3, 2014 in Uncategorized

Ahhh, Life in The Airline Biz.

So this lady was late for here early morning flight, still at home and would clearly miss her flight that involved a connecting flight as well. She was cranky and wanted me to rebook her on the next flight ( no charge, etc.) I did.

When I explained to her that her new flight was on time but the connection was running late, she went off on me.

You people are always late, etc. What are you going to do for me? Keep in mind I just finished rebooking her for free because she was late. Now she wants compensation. It’s like this every day. We (my airline) is Always at fault even when they are at fault.

Happy Wednesday

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